FREQUENTLY ASKED QUESTIONS
A handy guide to our creative services.
From my experience, since no two projects are the same, I’ll provide you with a custom quote based on your specific requirements.
Yes, to make sure we are both on the same page regarding the project goals and what is expected of each other, you’ll receive a contract to review and sign.
Yes, payment will be split into two to three instalments to help spread out the cost of your investment. A 50% (non-refundable) deposit is required at the start of the project to secure your spot and before any work begins.
Simply fill out the enquiry form and tell me all about your project.
I’ll then get back to you within 1-2 business days to schedule a FREE consultation call to go through the finer details of your exciting new project and the opportunity for you to learn more about me and my services.
Brand assets will be supplied in a variety of suitable file formats for both web and print.
No, clients are required to purchase any applicable desktop or web font license/s for their own commercial or in-house use.
Yes! If you require cohesively designed collateral items such as business cards, brochures, social media template for your business, please get in touch.
Yes, all copy and imagery must be supplied before any web design or development begins. This helps to keep the project on track and avoid a re-scheduling fee.
I build websites with WordPress combined with the powerful Divi Visual Page Builder.
No, a suitable hosting package must be in place before any web development can begin.
Looking for a website host? I recommend SiteGround Hosting.
I don’t currently offer copywriting services but can recommend experts in this field if required.
For new projects, you’ll need to purchase a suitable domain name/s for your business.
A suitable hosting package is required to run WordPress effectively and ideally include a backup facility.
An SSL certificate encrypts any data sent through your website to protect visitors information and helps improve your Google SEO rankings.
Web Font Licenses
Web font licenses may be required for commercial online use.
Premium Plugin Licences
Depending on the functionality of your website, the purchase of premium third-party plugin licences may be required. These usually incur a one-off fee or a recurring subscription.
Yes, on completion of your project you will be shown how to maintain and edit your website or if you’d like me to add any new features or content, please get in touch.
Whilst your website includes basic SEO, for in-depth SEO or digital marketing services, experts in this field can be recommended.
After launching your beautiful website, it’s important to keep the website up-to-date e.g. WordPress, themes and plugins. To discuss website maintenance options, please get in touch.
Absolutely, if you would like me to add any new features or content, please get in touch.