FAQs

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General

How much does it cost?

From my experience, no two projects are the same, so once we discuss and determine the scope of your project, a custom quote will be provided.

How long does a project take?

Branding

  • Investment: A custom quote is provided
  • Timeline: 2-4 Weeks

Branding + Web Design

  • Investment: A custom quote is provided
  • Timeline: 8-12 Weeks

Note: Prices & timelines will vary dependant on the specific requirements and client response times.

What is your payment structure?

A 50% (non-refundable) payment is due at the start and secures your spot in my queue.

The final balance is due on completion of your project.

Note: At the end of the project, additional requests that fall outside the original scope of the project will be added to the final invoice.

Branding

What's typically included?
  • Brand Discovery Questionnaire
  • Moodboard
  • Primary Logo
  • Alternate + Submark Logos
  • Font Curation + Colour Palette
  • Textures, Patterns + Illustrations
  • Brand Board
  • Up To Two Rounds Of Iterations
How are assets supplied?

Branding assets will be supplied in a variety of suitable file formats for both web and print, accessible via DropBox.

Are commercial font licenses included?
No, on completion of the project, you’ll be required to purchase any applicable font license/s for your own commercial use.

Do you design collateral items?

Absolutely! If you require cohesively designed collateral items such as Business Cards, Letterheads, Social Media Graphics, a quote will be provided.

I'm interested, how do I get started?

Simply fill out my enquiry form with an outline of your design requirements.

I’ll get back to you within 1-2 business days to schedule a FREE consultation call.

If we decide to move forward, I’ll pop over a detailed proposal covering the project scope, timescales and costs.

All good to go? You’ll receive a deposit invoice, contract and access to my project management system.

Web Design + Build

Do I need all of my website copy ready before we start?

Yes! All copy and imagery for the website must be ready BEFORE any web design or development begins. This will help to keep the project on track and avoid a re-scheduling fee.

What's typically included?
  • Website Questionnaire
  • Sitemap Assessment
  • Web Mockups (Pre-Build)
  • Custom WordPress Website
  • Blog Integration
  • Image Galleries
  • Contact Form
  • Email Opt-in
  • Basic SEO
  • Handover Training
What platform do use to build websites?

I build websites with WordPress, an open source website creation tool, combined with the powerful Divi Visual Page Builder.

Do you provide web hosting?

No, a suitable hosting package must be in place before any web development can begin.

I recommend SiteGround Hosting.

Do you provide copywriting services?

No, it is the responsibility the client to provide all the content for their website e.g. copy, photographs, videos, meta descriptions etc. on time, to avoid delays.

On request, recommendations of experts in this field will be provided.

What other website costs will I be responsible for?

Domain Name/s

  • For shiny new projects, you’ll need to purchase a suitable domain name for your business.

Hosting Package

  • A suitable hosting package is required to run WordPress effectively and ideally include automated backups.

SSL Certificate

  • An SSL certificate encrypts any data sent through your website to protect visitors information. It also improves your Google SEO rankings.

Web Font Licenses

  • Web font licenses may be required for commercial use.

Premium Plugin Licences

  • Depending on the functionality of your website, the purchase of third party plugins may be required. These usually incur a one-off fee or a recurring subscription.
Can I sell products on my website?
Yes, WooCommerce can be integrated into your website.

Note: Costs will vary depending on the level of products and functionality required.

Will I be able to update the website myself?

Yes! On completion of your project, you will be shown how to maintain and manage the day-to-day running of your website.

Do you provide in-depth SEO services?

Whilst your website will be built with basic SEO in mind, I do not offer in-depth SEO or digital marketing services.

On request, recommendations of experts in this field will be provided.

Do you offer a website maintenance plan?

After launch, it’s VERY important to keep your Themes, Plugins and WordPress version up to date so that the latest security patches and performance improvements are installed.

If periodic website maintenance is something you would like me to handle for you, a quote will be provided.

Let's begin

Love my design aesthetic and feel I'd be the right fit for your exciting new project?
Start the conversation by simply filling out my enquiry form.

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