FAQs

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General

How long does a project take?

Branding

Investment: A custom quote is provided
Timeline: 2-4 Weeks

Branding + Web Design

Investment: A custom quote is provided
Timeline: 8-10 Weeks

Note: Prices & timelines will vary dependant on the specific requirements and client response times.

What is your payment structure?

A 50% (non-refundable) payment is due at the start and secures your spot in my queue.

The final balance is due on completion of your project.

Note: At the end of the project, additional requests that fall outside the original scope of the project will be added to the final invoice.

Branding

What's typically included in the Branding experience?

Brand Discovery Questionnaire
Moodboard
Primary Logo
Alternate + Submark Logos
Font Curation + Colour Palette
Textures, Patterns + Illustrations
Brand Board
Up To Two Rounds Of Iterations

How are assets supplied?

Branding assets will be supplied in a variety of suitable file formats for both web and print, accessible via DropBox.

Are commercial font licenses included?

No, on completion of the project, you’ll be required to purchase any applicable font license/s for your own commercial use.

Do you design collateral items?

Absolutely! If you require cohesively designed collateral items such as Business Cards, Letterheads, Social Media Graphics, a quote will be provided.

I'm interested, how do I get started?

Simply fill out my enquiry form with an outline of your design requirements.

I’ll get back to you within 1-2 business days to schedule a FREE consultation call.

If we decide to move forward, I’ll pop over a detailed proposal covering the project scope, timescales and costs.

All good to go? You’ll receive a deposit invoice, contract and access to my project management system.

Web Design + Build

What's typically included in the Web Design + Build experience?

Branding Package
Website Questionnaire
Sitemap Assessment
Web Mockups (Pre-Build)
Custom WordPress Website
Blog Integration
Image Galleries
Contact Form
Email Opt-in
Basic SEO
Handover Training

What platform do use to build websites?

I build websites with WordPress, an open source website creation tool, combined with the powerful Divi Visual Page Builder.

Do you provide web hosting?

No, a suitable hosting package must be in place before any web development can begin.

I recommend SiteGround Hosting.

Do you provide copywriting services?

No, it is the responsibility the client to provide all the content for their website e.g. copy, photographs, videos, meta descriptions etc. on time, to avoid delays.

On request, recommendations of experts in this field will be provided.

What other website costs will I be responsible for?

Domain Name/s

For shiny new projects, you’ll need to purchase a suitable domain name for your business.

Hosting Package

A suitable hosting package is required to run WordPress effectively and ideally include automated backups.

SSL Certificate

An SSL certificate encrypts any data sent through your website to protect visitors information. It also improves your Google SEO rankings.

Web Font Licenses

Web font licenses may be required for commercial use.

Premium Plugin Licences

Depending on the functionality of your website, the purchase of third party plugins may be required. These usually incur a one-off fee or a recurring subscription.

Can I sell products on my website?

Yes, WooCommerce can be integrated into your website.

Note: Costs will vary depending on the level of products and functionality required.

Will I be able to update the website myself?

Yes! On completion of your project, you will be shown how to maintain and manage the day-to-day running of your website.

Do you provide in-depth SEO services?

Whilst your website will be built with basic SEO in mind, I do not offer in-depth SEO or digital marketing services.